Terms of Service

Last updated: January 2025

1. Acceptance of Terms

By accessing or using VahanSense (the “Service”), you agree to be bound by these Terms of Service. If you do not agree, please do not use the Service.

2. Description of Service

VahanSense provides vehicle diagnostic assistance, insurance policy analysis, claim decision support, policy comparison tools, and a community platform for car owners. The Service is available through mobile applications and this website.

3. User Accounts

To access certain features, you must create an account using your phone number or Google account. You are responsible for maintaining the security of your account credentials and for all activities under your account.

4. Diagnostic and Insurance Information

Diagnostic results and insurance analyses provided by VahanSense are for informational purposes only. They do not constitute professional mechanical advice, legal advice, or financial advice. Always consult a qualified mechanic or insurance professional for critical decisions.

5. Automated Processing

Some features of VahanSense use automated processing technologies to analyze text, images, and documents you submit. By using these features, you consent to this processing. Results are generated programmatically and should be verified independently for critical decisions.

6. Community Guidelines

The community platform is for car-related discussions only. You agree not to post content that is abusive, misleading, spam, or violates any law. VahanSense reserves the right to remove content and suspend accounts that violate these guidelines.

7. Intellectual Property

All content, features, and functionality of VahanSense are owned by VahanSense and protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works without express written permission.

8. Limitation of Liability

VahanSense is provided “as is” without warranties of any kind. We are not liable for any damages arising from your use of the Service, including but not limited to incorrect diagnoses, insurance analysis errors, or decisions made based on information provided by the Service.

9. Changes to Terms

We may update these terms from time to time. Continued use of the Service after changes constitutes acceptance of the new terms.

10. Contact

For questions about these terms, contact us at support@vahansense.com.